Order questions, a damaged parcel, or bulk and gifting orders? Reach out. A real person reads every message.
- Phone / WhatsApp
- Support hours
- Business
Registered address
GSTIN:
Grievance Officer
Under the Consumer Protection (E-Commerce) Rules, 2020, complaints can be sent to:
We acknowledge every complaint within 48 hours and aim to resolve it within one month.
Writing about an order? Include your order ID (it starts with PT-) so we can help faster.