We ship across India. Here's what to expect once you place an order.
Where we deliver
We deliver to most pincodes in India through trusted courier partners. We do not ship internationally at the moment. If your pincode can't be serviced, we'll contact you and give you a full refund for any prepaid amount.
Shipping charges
- Shipping is free on every order.
- Delivery within is free.
- Delivery anywhere else in India has a flat shipping charge of per order, whatever the quantity. Deliveries outside may also take a little longer.
- Orders of or more infusers ship free.
- Smaller orders have a flat shipping charge of .
- Cash on Delivery is available with . COD orders are dispatched only after you confirm them on WhatsApp, using the button shown after checkout. Unconfirmed orders are cancelled after hours.
The exact amount, including any GST, is always shown at checkout before you pay.
How long it takes
- Dispatch: within working days of your order.
- Delivery: usually working days after dispatch, depending on your location.
Remote areas, public holidays, weather or courier delays can sometimes add a few days. We'll keep you posted.
Tracking
Once your order ships, we send the courier name and tracking number to your phone (SMS / WhatsApp) or email.
Delivery attempts
Please give a correct address and a reachable phone number. If delivery fails because the address is wrong or nobody is available after the courier's attempts, the parcel may be returned to us. We can then reship it (shipping charged again) or refund prepaid orders minus the shipping costs.
Damaged parcel?
If the outer package looks tampered with or badly damaged, please note it with the delivery person if you can and take photos. Then see our Returns & Refunds policy, and we'll sort it out.